STUDIO POLICIES

Get yourself acquainted with how we roll at The Grüp

Cancellations

We have a strict 24 hour cancellation policy on all sessions and classes. If you are unable to provide 24 hours notice, you will be charged for the full rate for the session. Read more...

Waitlists

We offer a WAITLIST feature for class via MINDBODY Online. Add yourself to the waitlist and you will be automatically entered into the class as soon as space becomes available. Read more...

Transfers

If for some reason you are unable to use sessions in your package, you may do a one-time transfer to a friend/relative/existing member.  Transfer fee applies.

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Class Etiquette

Please be courteous during class for the sake of other participants and the instructor. Arrive early. Keep chatter to minimum. No perfumes.

COVID related INFO

If you feel that you may have been exposed to someone with COVID, please notify your instructor and stay home. If you have a fever, cough, or any other potential COVID symptoms, we ask that you  stay home. Contact your instructor if you need to cancel inside of the 24 hour policy and we will waive the cancellation fee. 

PPE

At this time, we will be wearing protective face coverings and ask that you do the same.

Grip Socks

For safety and for hygienic purposes, we require grip socks to be worn during sessions. We have several styles of socks available for purchase.

Water

In an effort to reduce single use plastic waste, we no longer have bottled water for purchase. We have a filtered water dispenser and encourage you to bring your reusable water thermos from home. 

@ 2016 The Pilates Grüp.